




Handmade wooden gifts for your home and garden
Orders placed now may be delivered after Christmas.

​
Privacy Policy
Privacy Policy
This Privacy Policy explains how we 'The Woodman's Hut', collect and use any personal and non personal data we may collect from you. The Privacy Policy explains the reasons for collecting your data, when we collect your data, how you are able to withdraw your consent and more.
​
The Woodman's Hut cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how The Woodman's Hut., (“The Woodman's Hut”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all thewoodmanshut.co.uk/ users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all The Woodman's Hut services, including our websites (including www.thewoodmanshut.com, www.thewoodmanshut.co.uk and any of its subdomains, the “Website”), web applications run on the Wix platform (“Wix Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at info@thewoodmanshut.com.
​
1
Contents of Privacy Policy
-
What type of information do we collect
-
How we collect your information
-
Why we collect your information
-
How we store, use, share, and disclose your personal information
-
How we communicate with you
-
What our website host does to keep your information secure
-
The use of cookies and other tracking tools
-
How you can withdraw your consent
-
Privacy Policy updates
-
Any questions
2
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, billing/delivery address, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
3
How we collect your information
When you message using a contact form on our website, contact us through the 'Online Chat', communications through any social media platform, sign up to membership, Phone or e-mail us or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this Privacy Policy only.
4
Why we collect your information
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
5
How we store, use, share and disclose your personal information
The Woodman's hut website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
​
To process any orders that you make by using our website/contacting us we will need to collect your personal data. We need this information to ensure the smooth process of your order and comply with our legal obligations. For delivery of an order your data will need to be passed on to a third party courier company. We will keep your data for a reasonable period after contact from you or completion of your order. This is to ensure we can respond to your queries, refund requests and complaints etc. A record of this information may be kept to assist with any future communication with us you may have and to demonstrate how we communicated with you throughout.
​
To process payments and to prevent fraudulent transactions
6
How we communicate with you
We may contact you to clarify an order, confirm any personalisation of an order, to proof an order, respond to an enquiry, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, our online chat, social media platform and postal mail.
​
We may contact you to poll your opinions through surveys or questionnaires, for our marketing, campaigns, promotions or to send updates about our company etc. For these purposes we may contact you via email, telephone, text messages, our online chat, social media platform and postal mail. For these purposes you may opt in or out of communications by checking or unchecking the check box on the checkout page or by contacting us.
7
What our website host does to keep your information secure
The woodman's hut website is hosted on the wix.com platform, heres what they do to keep your information secure.
​
-
They employ full-time security consultants, dedicated to the security of our customer information.
-
Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. We regularly perform internal security audits to maintain our ISO/PCI security certifications.
-
Wix's signup and login services are completed through a secure server (HTTPS/SSL).
-
Wix uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.
-
Wix.com is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.
8
The use of cookies and other tracking tools
The Woodman's hut hosted on the wix.com platform uses cookies. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
Our website uses cookies for important reasons, such as:
-
To provide a great experience for our visitors and customers.
-
To identify our registered members (users who registered to our site).
-
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
-
To ensure our platform is secure and safe to use.
​
The types of cookies we use on our website are listed below.
​
Cookie Name Purpose Duration Cookie Type
​
XSRF-TOKEN Used for security reasons Session Essential
hs Used for security reasons Session Essential
svSession Used in connection with user login 2 years Essential
SSR-caching Used to indicate the system from
which the site was rendered 1 minute Essential
_wixCIDX Used for system
monitoring/debugging 3 months Essential
_wix_browser
_sess Used for system
monitoring/debugging Session Essential
consent-policy Used for cookie banner parameters 12 months Essential
smSession Used to identify logged in site
members Session Essential
TS* Used for security and anti-fraud
reasons Session Essential
bSession Used for system effectiveness
measurement 30 minutes Essential
fedops.logger.
sessionId Used for stability/effectiveness
measurement 12 months Essential
wixLanguage Used on multilingual websites
to save user language preference 12 months Functional
​
Our site may use cookies that aren't listed in the table above. For example, third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on our site.
​
For a good source of more information about cookies you could visit - All About Cookies.
​
Third-party services, such as Google Analytics or other applications may place cookies or utilizing other tracking technologies through Wix´s services, they may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our websites Privacy Policy.
9
How you can withdraw your consent
If you would like a copy of your data file or would like us to delete your data file and not process your data anymore, please contact us at info@thewoodmanshut.com or send us mail to: The Woodman's Hut, Wheelbirks Farm, Stocksfield, Northumberland. NE43 7HY, and we will be happy to do this.
​
10
Privacy Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
11
Any Questions?
If you have any questions about our Privacy Policy or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thewoodmanshut.com or send us mail to: The Woodman's Hut, Wheelbirks Farm, Stocksfield, Northumberland. NE43 7HY.